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Develop a returns policy

There are a variety of reasons why a customer may choose to return a product, for example, the goods were faulty, it was the wrong item or they simply changed their minds. Making your return and...

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Make your business plan stand out

Most business plans are dull, badly written and frequently only read by the most junior of people in the financing organisation. One venture capital firm in the US went on record to say they received...

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Formulate key business measures

Measuring the performance of your business will tell you how things are going, and will also tell you where any problems lie and even what to do about them. In the past many companies have focused on...

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To outsource or not to outsource

SMEs have been struggling with this dilemma for years but during 2005 more SMEs than ever before have embarked upon, or at least considered, some sort of outsourcing project. But, are they looking at...

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When profit is not enough

In response to growing criticisms in the 1980s and 1990s that businesses were harming societies and the environment, and taking little or no responsibility for the negative impact of their operations,...

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Presentation panic?

First things first, writing a presentation is not an easy task. Writing a presentation takes a lot of time and effort. Writing a presentation can be both stressful and frustrating. And what do you get...

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Leadership in small businesses

The importance of developing effective corporate leaders in small businesses cannot be underestimated. A recent study from international research and consulting firm ISR has found a direct link between...

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Tips on face to face networking

When it comes to networking it’s the personal touch that counts Almost two thirds said that face to face networking was the most effective in securing new business Despite the hype surrounding social...

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Creative pitfalls

The term “creative business” is applied to industries including design, architecture, film and video, photography, the arts, publishing, advertising, performing arts, software and computers. There has...

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Do you have the right mindset for business success?

Why it’s important to think and implement strategy like a big business from the outset Whether you are a sole trader or running a small/medium sized business, you need to have the right mindset from...

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